Reference

Terms That Govern Your 123baji Account

These terms set out exactly how your account works on 123baji — what you agree to when you open one, how deposits and withdrawals through bKash, Nagad, and Rocket are handled, and what we expect from you in return.

Account eligibility rulesbKash, Nagad, Rocket deposit termsWithdrawal conditionsAccount suspension policyBangladesh region access
123baji Terms That Govern Your 123baji Account
HOW WE OPERATE

How 123baji Handles Your Account Obligations

These four areas explain the practical side of our terms — how your data is held, how your account stays secure, who can request changes, and how long we keep records. Every point here ties back to a clause in the full terms above.

Account Data Retention

We retain your account records, including bKash, Nagad, and Rocket transaction logs, for as long as your account is active and for a period after closure as required by our terms.

Account Security

Your account credentials are yours alone. We use encrypted connections and OTP verification steps to protect access. Never share your PIN or password with anyone.

Requesting Account Changes

To update your registered mobile number, linked wallet, or personal details, contact support through live chat or the in-account Help form. Changes require identity verification before they take effect.

Terms Amendments

We publish any material change to these terms on this page before it takes effect. Your continued use of the account after the update date means you accept the revised terms.

TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or you want to raise a concern about how a clause applies to your account, our support team can help. Queries about bKash or Nagad transaction disputes and account-access questions are handled through the same channels. We aim to respond to terms-related questions as a priority.

Live Chat Open the chat widget on any page to reach our support team directly. This is the fastest path for urgent terms or account-access questions.
Email Support Send a detailed query to our support address for written responses on terms interpretation, transaction disputes, or account eligibility concerns.
Account Help Centre Log into your account and visit the Help section for a direct form submission. Useful for attaching bKash or Nagad transaction references when raising a dispute.

Common Questions About These Terms

These are the questions we hear most often about how these terms work in practice — covering your account rights, wallet transactions, and what happens if you disagree with a clause.

Yes. Any deposit made through bKash, Nagad, or Rocket is covered by these terms. The payment method does not change your account obligations or the conditions that apply to those funds.

If you disagree with any clause, you should stop using your account and contact support to discuss it. Continuing to use the account is treated as acceptance of the current terms.

Access depends on your local law and the eligible regions we support. These terms do not override local regulations. If access is restricted in your area, those restrictions apply regardless of these terms.

Log your dispute through live chat or the in-account Help form, and include your transaction reference. Our team reviews wallet records and responds before any external escalation is considered.

If we suspect a breach — such as shared credentials or activity from a restricted region — we may suspend your account while we investigate. You will be notified and given a path to respond.

We update the version on this page and, for material changes, we may notify you via your registered mobile number. Checking this page periodically keeps you current on any amendments.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.