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How 123baji Handles Your Personal Information

This Privacy Policy tells you exactly what data 123baji collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and how we protect it.

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to delete your account information, or raise a concern about how we handle your personal details, our support team can help. You can reach us through live chat directly on the 123baji platform, by email, or through our Bangladesh support line. We aim to acknowledge your request and respond with the relevant action or explanation as quickly as our process allows.

Live Chat Start a chat session from any page on 123baji. Describe your privacy request clearly and our team will log it and follow up.

Email Support Send your data access or deletion request by email. Include your registered mobile number so we can verify your account before acting.

Account Help Centre Log into your account and navigate to the Help section. You can submit a privacy query directly from there, linked to your account record.

What We Collect and Why We Use It

123baji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 123baji, we collect the information you provide during registration — your name, contact number, and email address. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we record transaction references and wallet identifiers to process your request

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and verify your account. We do not store your full mobile wallet PIN or password at any point. We also collect device and session data — your IP address, browser type, and pages visited — to keep your account secure and to detect unusual access attempts.
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This data is used only for account management, fraud prevention, and improving the service you receive. We do not sell your personal data to third parties. Sharing with payment processors like bKash, Nagad or Rocket happens only to the extent needed to complete your transaction. If
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you contact our support team, the conversation record is retained to resolve follow-up queries. Retention periods vary by data type; payment transaction records are kept as long as required by applicable financial compliance obligations in the regions we serve. Your continued use of the platform after
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any policy update means you have read and accepted the revised terms. Access and data rights depend on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply SSL encryption across the 123baji platform so data exchanged between your device and our servers — including when you enter payment details or update your account — is not readable in transit. Account access uses OTP verification tied to your registered mobile number, which means a login attempt from an unrecognised device triggers an additional confirmation step before access is granted. Cookie and tracking data is used to maintain your session and remember account preferences; it is not shared with advertisers.

SSL Encryption

All data moving between your device and our platform is encrypted. This covers account login, bKash or Nagad deposit steps, and profile updates.

OTP Account Access

Every new device login requires OTP confirmation to your registered number. No access is granted without this step, reducing unauthorised entry risk.

Cookie Transparency

We use session cookies to keep you logged in and remember preferences. We do not use cookies to build advertising profiles or share behaviour data externally.

Data Retention Policy

We hold your data only as long as your account is active or as required by financial compliance rules in the regions we serve. You can ask us what we hold.

Your Privacy Questions, Answered Directly

These are the questions we hear most often about how 123baji handles personal data, what rights you have, and what happens to your information when you use bKash, Nagad or Rocket on the platform.

We collect your name, mobile number and email at registration. When you deposit via bKash, Nagad or Rocket, we record the transaction reference. Device and session data is also logged for security purposes.

No. We never store your wallet PIN or password. Payment processing goes through the wallet provider's own system; we only receive a transaction confirmation reference to match against your account.

Yes. Contact our support team via live chat or email with your registered mobile number. We will verify your identity and provide the relevant data record within a reasonable timeframe.

Submit a deletion request through live chat or the Help Centre in your account. Some transaction records linked to Rocket or bKash payments may be retained as required by applicable financial compliance rules in eligible regions.

We share data only with payment processors — bKash, Nagad, Rocket — to complete your transactions. We do not sell personal data or share it with advertisers at any point.

We will update the policy on this page and note the revision date. Continuing to use the platform after a change means you accept the updated terms. Check back here for the current version.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoNagad Fastpay InfoTerms & Conditions

How 123baji Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage Your Information

SSL Encryption

OTP Account Access

Cookie Transparency

Data Retention Policy

Your Privacy Questions, Answered Directly

01 What personal data does 123baji collect when I open an account?

02 Does 123baji store my bKash or Nagad wallet PIN?

03 Can I request a copy of the data 123baji holds about me?

04 How do I ask 123baji to delete my account data?

05 Does 123baji share my data with third parties?

06 What happens to my data if the privacy policy changes?

Privacy Policy

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